Category: Business Analysis

Believe Me, I’m Standing on the Shoulders of Giants

Believe Me, I’m Standing on the Shoulders of Giants

Research of agile process improvement honours the management gurus of the 50s and 60s The phrase ‘stand on the shoulders of giants’ appears in bold green lettering every time I do any ‘proper’ research....

Cost of selling on-line down by 45 points

Cost of selling on-line down by 45 points

Another true story about the art of Agile Estimation About 14 months ago, I wrote this story card: We should sell estimation cards online, to offset the cost of producing them We gave it...

Customers are always right, but shouldn’t be made to pay a price of “being right”

Customers are always right, but shouldn’t be made to pay a price of “being right”

What the customer asks you to do, is not necessarily what they want you to do We all know the expression “the customer is always right”, well in many environments I’ve worked in that maxim is followed so...

British Pub Menu Notation (Funny BPMN) BA Humour

British Pub Menu Notation (Funny BPMN) BA Humour

Having fun on the Intro to Business Analysis course We had attendees from “the Nordics” (Denmark, Norway and Sweden), Switzerland, Middle East, Africa and the UK. Everyone was happy to contribute and participate, so everything...

UML / BPMN Reference Charts

UML / BPMN Reference Charts

When I teach BPMN I like to hand out this poster BPMN-2 Poster as reference. I particularly like the way the “Berliner BPM-Offensive” describes the use of the gateways: When splitting…. When joining… You can get the...

Agile Business Analysis Course – Pilot Run in LA

Agile Business Analysis Course – Pilot Run in LA

  Last month we ran the beta of Learning Tree’s brand new course for BAs in Los Angeles. It was originally called Business Analysis in an Agile environment, then we decided to change it...