Communication clarifies goals and crystalises strategy. It allows stakeholders to share the meaning of “done” and team members to describe the task in hand.
Communication is the competency that makes the most difference in the workplace. It underpins every transaction that takes place. Especially in an Agile environment, effective communication will determine project success.
This course is the fast-track to improving communication for teams that need to be effective, productive and reliable as quickly as possible.
In a single highly-productive and interactive training day, your attendees will gain experience:
- Removing the blocks to effective communication
- Influencing people without reliance on authority
- Interpreting non-verbal body language
- Developing Active Listening as a tool to more complete communication
- Managing emotions when things go wrong
- Strengthening collaboration via the power of Emotional Intelligence
In a Day™ Training
Unlike conventional training, our In a Day™ courses give you “just-enough” to get going. In fact, we developed these courses to front-end our coaching and consultancy-led transformations. So if you decide to follow-on with us (and many clients do), you will have already covered the basics and are ready to start delivering value.
Activities for the Improving Communication Training Include
Attendees engage directly in workshop-style activities including:
- Producing clear messages for quick, reliable understanding
- Practising body language awareness
- Communicating through active listening
- Dealing with challenging emotions
Training in a “closed course” environment and having an experienced instructor gives attendees the opportunity to examine real-world examples from their own experience. Their solutions, resolutions and plans immediately become the team’s goals and objectives.
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